Reference

Our Terms, Your Rights, and How We Operate

Everything that governs your account on mypngaming — from how we handle your data to what state law says about access — lives here. Access to our platform depends on your state's laws and is available only where local law permits.

State-Dependent AccessAccount Data RightsPayPal & Venmo Policy ContextPrivacy ConditionsContact Paths
mypngaming Our Terms, Your Rights, and How We Operate
ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Account

Your account security is built around a few hard rules we keep consistent. Identity verification happens before any withdrawal is processed — that step protects both your funds and our compliance with state requirements. Here is how we handle the four areas that matter most.

Data Handling We collect only what is needed for account verification, payment processing via PayPal, Venmo, or Play+, and state compliance. No data is sold to outside advertising networks.
Cookie Policy Session cookies keep your mobile login active between pages and remember your account state on return visits. You can manage cookie preferences in your browser settings at any time.
Retention and Deletion Account records are retained for the period required by applicable state law. Once that period ends, you may request deletion of personal data by contacting support in writing.
Requesting Changes To correct, export, or delete your account data, submit a written request through email support. We respond within the timeframe your state's applicable rules require.
POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under our terms, want to request a copy of your account data, or need to flag a policy concern, these are the direct channels. We aim to respond to formal legal or privacy requests within the window required by applicable state law.

Live Chat Open the chat widget from your account dashboard to raise a policy or data question. Available during our posted support hours for account holders in eligible states.
Email Support Send a written data-access or policy dispute request to our support address listed in your account settings. Written requests receive a documented response trail.
Account Help Center The Help Center inside your account holds the current privacy policy, cookie disclosure, and terms document. Log in from your phone or browser to access the latest version.

Frequently Asked Legal and Policy Questions

Real questions about your rights, data, and account conditions — answered directly. If yours is not here, the Help Center inside your account or our email support line are the right next steps.

Access depends entirely on your state's law. We do not claim nationwide legality. Check your state's current rules on licensed online gaming before opening an account.

We collect your transaction reference, amount, and the account identifier tied to your PayPal or Venmo payment. That data is used for verification and retained per our privacy policy.

Yes. Submit a written data-access request through our email support channel. We will provide your account data within the timeframe required by applicable state law.

Contact support in writing to request account closure and data deletion. Deletion timelines follow state-law retention requirements before permanent removal is completed.

Payment identifiers linked to your Play+ card are retained only for the legally required period, then removed. Written deletion requests speed up that process once the retention window closes.

We post an updated effective date on this page whenever terms change. Continuing to use your account after that date means you accept the revised conditions as written.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.