Reference

How mypngaming Handles Your Personal Information

This policy covers every piece of information we collect when you create an account, make a deposit through PayPal, Venmo, or Play+, or browse our sportsbook and casino lobby.

Account data kept securePayPal, Venmo, Play+ transaction records protectedYour right to access or delete dataState-law eligibility applies

Explore the Lobby Read FAQ

REACH OUR TEAM

How to Contact Us About Your Privacy

Have a question about your data, want to request a copy of what we hold, or need something removed? Our account support team handles privacy requests directly. Reach us through any of the channels below and reference your account email so we can locate your record quickly. We aim to respond to all data-related requests within the window required by applicable state law.

Live Chat Start a live chat session from your account dashboard. Reference your registered email and state 'privacy request' so the team routes you to the right specialist without delay.

Email Support Send your request to our support address listed in the account help section. Include your full name and account email so we can pull your data record without asking for it twice.

Account Help Center Log in and navigate to Account Settings, then select Privacy and Data. From there you can submit a formal data-access or deletion request directly through your profile.

Data We Collect and Why We Use It

mypngaming Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with us, we collect the information needed to verify your identity — name, date of birth, address, and a government-issued ID scan. This is required by state-level regulations in eligible states and is not optional. When you fund your account using

1
PayPal or Venmo, our payment processor receives your transaction details; we store a reference number and the cleared amount, not your full wallet credentials. If you load a Play+ prepaid card, we record the card alias tied to your account wallet, not the underlying card number.
2
We also collect device identifiers and session data when you log in from a phone or browser — this helps us recognize returning sessions and keep your account secure across devices. Usage data, such as which markets you browse or which pages you visit, is collected
3
in aggregate to improve the platform. We do not sell your personal information to third parties for marketing purposes. Availability of our services depends on state law and is accessible only where local law permits.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

DATA PRACTICES

How We Protect and Manage Your Information

We take a few concrete steps to keep your account data safe and your privacy rights accessible. Here is how each part of that works in practice.

Cookies and Tracking

We use session cookies to keep you logged in across your phone and browser without asking you to re-enter your credentials on every visit.

Account Security

All login sessions are protected by SSL encryption. If we detect an unfamiliar device or location, we send a one-time verification code to your registered email or phone before allowing account access.

Data Retention

We keep identity-verification documents and transaction records — including PayPal and Venmo payment references — for as long as state regulations require. Once the retention period ends, records are deleted or anonymized.

Your Rights

Depending on your state, you may have the right to access, correct, or request deletion of your personal data.

Common Questions About Your Data at mypngaming

These are the privacy questions we hear most often. If your question is not covered here, reach out through live chat or account email and we will walk you through it.

We collect your name, date of birth, address, and a government-issued ID for identity verification. We also store a device identifier and session data when you log in from any phone or browser.

No. We store only a transaction reference number and the cleared amount. Your PayPal or Venmo credentials are handled entirely by the payment processor, never by our servers.

Log in, go to Account Settings, and select Privacy and Data to submit a formal access request. You can also email our support team with your account email and we will respond within the required state-law window.

Yes. Submit a deletion request through Account Settings or via email support. We will remove what state law permits us to delete; some records tied to regulatory requirements must be retained for a set period.

Retention periods vary by state regulation. Identity documents and payment references — including Play+ card aliases — are held for as long as required by law, then deleted or anonymized.

We do not sell your personal information for marketing. We share data only with payment processors like PayPal and Venmo, identity-verification services, and regulatory bodies where state law requires it.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoCollege Basketball Odds Board InfoRocket Trail Rush

How mypngaming Handles Your Personal Information

How to Contact Us About Your Privacy

How We Protect and Manage Your Information

Cookies and Tracking

Account Security

Data Retention

Your Rights

Common Questions About Your Data at mypngaming

01 What personal information does mypngaming collect when I open an account?

02 Does mypngaming store my full PayPal or Venmo account details?

03 How do I request a copy of the data mypngaming holds on me?

04 Can I ask mypngaming to delete my personal information?

05 How long does mypngaming keep my transaction and identity records?

06 Does mypngaming share or sell my data to third parties?

Privacy Policy

Related pages

Related pages